Your privacy is important to ScrapOne. This policy explains how we collect, use, and protect your information.
ScrapOne may collect personal information including your name, phone number, address, email ID, and pickup location details when you book a scrap collection service.
The collected information is used to schedule pickups, process payments, provide customer support, improve service quality, and communicate service updates or promotional offers.
Payments made through UPI, bank transfer, or digital methods are processed securely through authorized payment channels. ScrapOne does not store sensitive financial information such as card numbers or banking passwords.
We may collect pickup location data to ensure timely and accurate service. Location information is used strictly for operational purposes and is not shared with unauthorized third parties.
ScrapOne implements appropriate technical and organizational measures to protect personal data against unauthorized access, misuse, alteration, or disclosure.
We do not sell, trade, or rent your personal information. Data may only be shared with authorized partners or recyclers when necessary for service fulfillment and regulatory compliance.
Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. Users may choose to disable cookies through browser settings.
Customers have the right to request access, correction, or deletion of their personal data, subject to applicable legal requirements.
ScrapOne reserves the right to update this Privacy Policy at any time. Continued use of our services after updates constitutes acceptance of the revised policy.
For any privacy-related concerns or questions, please contact us through our official customer support number or email listed on the website.